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Return & Exchange Policy

Returns & Exchanges

Customers have 30 days from the date of purchase to make returns or exchanges*
  1. Items must have a RECEIPT, original packing slip, be in original packaging or boxes, must NOT have been worn or used, and all hang tags must still be on the items. Freight costs are not refundable.
  2. Customers can return all regular priced items for a full refund.
  3. Customers can return sale items discounted up to 35% off for EXCHANGE or STORE CREDIT ONLY.
  4. Customers that purchase clearance items at 40% off or greater are a FINAL SALE, no exchanges or returns.

Customers are responsible for the return shipping costs when returning by mail. We recommend Returns be returned with tracking and insurance as Prairie Summit Shop is not responsible for lost packages. The return must be accompanied by the original sales receipt (sent via email confirmation), online order packing slip, and returned to our web store within 30 days from the date of purchase.

Once we have received and processed your return, you will see a refund receipt (Allow 5-7 Business days to show on your statement). Please note it may take up to 5 days after arriving to be fully processed.

Original shipping charges are NOT refundable on returned orders.

Please call or email PRIOR to sending so we can have your order information available & be able to do your return as speedy as possible!

In-store Return or Exchange of Online orders is available at any of our 3 locations: Regina, Saskatoon and Winnipeg. Same requirements (original receipt, packing slip, inside any original packaging, & hang tags must still be attached.) Refunds will be processed in the same payment method used to place the original order.

Exchanging the same item in a different size or colour can be done right away in store *
(*based on store stock availability)

Please Ship Returns to:
Prairie Summit Shop Inc.
Att: Web Returns
2018 Park Street
Regina, SK S4N 2G6

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